2.17.15 after 4.30pm

I've been to the dentist and I had no clue as to why I was there so I asked, a composite, still had no clue, that's a filling. The time of my appointment was 10.30am so I booked an 11.30 return! It was after 11am when I finally got to see the dentist and I said I've got an 11.30 pick up time! He got done in time for my pick up but it was getting now to be 11.45 so I called "the ride" and they said it was a no show! That really pisses me off! There is a lot of snow around and in this parking lot very little room to put the lift down! This lazy driver must have looked at this, said to themselves there is no room I'll just no show this! I had to WAIT until 3.15pm to get a return trip! Most of the drivers are very helpful and courteous but there seems to be some that are real aholes and jerks too!