I had a homemaker coming at 4.30 so I had to get my vacuum fixed before she showed! I had to figure out how to get the cover of the vacuum head off! I found two screws, with my spasticity that was even hard! I got them backed out and there was still something holding it on! I take a flat head screwdriver and carefully start to pry areas I feel resistance. I get a couple pops and off comes the cover :)! The belt was still intact but I did find a piece of paper towel in there so I removed it and cleaned the area inside the head put the cover back on and tried it! It works like new:)! This survivor still has his mechanical inclement y! My homemaker was here, washed my bed sheets, did all the laundry I had and cleaned my whole apartment!