I've been able to check and see that all my trips are correct, the web lets me check my trips but still won't let me book a trip online! I called the lady who helped me get this far but she hasn't returned my call :( !At least I can check my trips! Gutta be positive! Maybe I should email the MBTA directly, that's how I got the lady to work on my account enough to get this far! I don't like to go over anyone's head but it would be so much easier 4 me to be able to book my trips online!:)I've also been able to check my bank accounts! I do this daily cause of all the fraud out there today and to see if I need to transfer any funds from my savings to my checking! I must say living on a fixed income, I do very well with my money!