12.12.17 around 10.15am

I was gonna do hics today until I got Fed by "the ride"! I had an 8.47 pick up time to go there and it got to be near 9am so I called and said wtf! They said "we havn't found a driver for you yet"! I book my trips a week in advance there is no excuse for the stupidity this firm seems to operate under! I have never seen a firm as badly managed as this! They treate the help bad and are rude over the radio to them! I understand there is a high turnover rate there but if they were treated with respect they would keep more people! In my years of managing different glass co's I always treated all the help with respect! I believe if you treat people with respect they will do all they can to get the job done! I am frustraited!