6.17.14 around 11am

This SUX! I got no showed by "the ride" this morning! My building is kinda hard to find but this has happened too many times! I used 2 go downstairs and wait for the driver at the entrance 2 my building but then dispatch would call my landline and of course I WASN'T there cause I was ds waiting!So I tried a new approach of waiting up stairs 4 the driver 2 buzz my apt. The driver today obviously couldn't find my building, dispatch called my landline, I couldn't get 2 my phone, I heard the ring and thought I should call "the ride" on my cell, did that,they said "he is ds waiting" I go ds, no driver! I call again and file a complaint with "the ride"! This has happened way too much :( !