2.27.15 around 5.15pm

This company the MBTA contracted to service  the greater Boston area is a joke! Wait a minute, a joke is funny there's nothing funny about the way joint venture or next conducts  business! I had a 1pm arrival time to be at the YMCA with an 11.52am pick up time! I got picked up to go at just about 1pm! That left me little or NO time to do my workout and be ready for a 2.33 return! See I realize its a shared ride and I don't want to make other riders late, common courtesy! I had to skip my cardio and most machines! So I am ready for a 2.33 return trip and that's 30 minuets late also! This is a deplorable company!  They treat the help awful and don't care about the people they are supposed to service! I'm really disgusted!