I had to cancel the YMCA today cause I had an issue to attend to that was super important!I got a snail mail from Mass health yesterday that said they were cancelling my account!I've got therapy coming up I don't need this so I wanted to take care of this imediatly!I've been having trouble with the web site recognizing me so I had to landline them.I was on hold for soooo long but finally got to speak with a csr!It seems I wasn't putting the right acc. # in!I have the number in a file on my puter so I can copy and paste it on the site!I guess a number was missing thats why I wasn't recognzed!I made the correction in the file and typed it in on the site and I was recognized!Now its all paid up to date!Tbi survivors are not supposed to have any problem solving skills or weak in that area!I've gutta give myself a BIG pat on the back for solving this and I did it all on my own!:)
I'm a 54 year old man and a survivor of a traumatic brain injury which caused a 3.5 month coma!I beat prostate cancer too :)!
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