angrey with "the ride"

I' furious with "the ride"!I had to find a way to go to the YMCA then hics at night.They were always having my return trip from the YMCA and my trip to hics too close together!I figured out a way to prevent that from happening!With the web site so difficult to not only navigate but understand I've had to call them to check my pick up times!Today I spoke with this girl who said "you can't do this"!Well evidently they cancelled my trips to hics tomorrow night without even a phone call to me!I'm angry!